A driver app for urban mining improves operations
Challenge
40 drivers of Scale-Up Scrabees receive their jobs to pickup recycling metals through an app. Telling’s challenge: design the tablet app to optimise operations, provide control over open tasks and motivate the drivers.
Outcome
By spending time with drivers and the back office, we completely redesigned the app to guide drivers and provide the office with insight in the on site situation. The app simplifies processes and leverages driver knowledge. Drivers gain full visibility of their tasks and get support digitising recycling receipts. They build up the underlying database in return. Notifications and success messages complete the experience.